Question 1

Are refurbished iPhones on ReDevice genuine Apple products?

Accepted Answer

Yes. Every device is a genuine Apple product, unlocked, and verified free of Activation Lock or IMEI blacklist issues before it's listed.

Question 2

What do the condition grades mean?

Accepted Answer

Like New means no visible wear and 90%+ battery health. Excellent means light signs of use with 85%+ battery health. Good means visible but minor wear, fully functional, with 80%+ battery health.

Question 3

Is Cash on Delivery available?

Accepted Answer

Yes, COD is available in most serviceable pin codes across India — availability is confirmed at checkout.

Question 4

How does the warranty work?

Accepted Answer

Every device comes with a 6–12 month ReDevice warranty covering hardware faults. Claims are handled through your account or by contacting support.

Question 5

Can I return a device if I don't like it?

Accepted Answer

Yes — you have a 7-day window from delivery to request a replacement or full refund, provided the device is in the condition it was delivered in.

Question 6

How do I sell my old iPhone?

Accepted Answer

Use the instant quote tool on the Sell Device page, book a free doorstep pickup, and get paid the same day once your device is verified.